Service & Maintenance

We have a reputation for exceeding our customer’s expectations throughout the life of your in-ground swimming pool and the dedication to our customers does not end once the pool is built. Our service department will help you clean and maintain the beauty of your pool weekly or bi-weekly, so you spend more time enjoying your investment and less time worrying. We also offer opening and closing services and brave the cold for you with our winter maintenance service.  Below you will find more details about our service options:

About Our Services

The Pool Specialists is committed to helping you maintain and service your custom designed pool. We have proudly become experts in every aspect of custom swimming pools.  Offering a variety of services, we provide a maintenance and service plan that covers all your pool needs.

Full Weekly Cleaning Service:
– Hose pool deck with high-pressure nozzle
– Clean tile with brush and cleaner
– Skim debris from water surface
– Empty skimmer baskets
– Vacuum debris from pool
– Test and treat water for proper chemical balance
– Backwash filter and clean pump basket
– Inspect pool equipment
– Leave a card explaining services performed

Additional Weekly Service Options:
– Twice weekly cleaning service
– Bi-weekly vacuum service
– Hot tubs are an additional charge

*Chemicals are not included in the cost of the above services.

Weekly Pool Check Service:
– Skim debris from water surface
– Empty skimmer baskets
– Test and treat water for proper chemical balance
– Backwash filter and clean pump basket
– Inspect pool equipment
– Leave a card explaining services performed

Additional Weekly Pool Check Options:
– Bi-weekly pool check service
– Hot tubs are an additional charge

*Chemicals are not included in the cost of the above services

Full Maintenance Opening:
– Removal of pool cover
– Empty and clean water tubes
– Clean pool deck and pump area
– Set up both pool-side equipment and main equipment
– Start pool once prep work is complete
– Vacuum pool
– Make recommendations for any necessary repairs

Additional Pool Opening Options:
Pool Opening w/o Pool Cleaning
We are offering this service for those customers who take care of their own pool during the season. This service includes everything above (except the cleaning of the interior of the pool)

Hot Tubs and Water Features
We are able to open your spa by itself or along with your pool.

Cover Storage
This service includes cleaning and storage of your pool cover(s). We will bring your cover(s) back to our shop, safely store and clean them with detergent. We will also inspect them for holes and recommend replacement if needed.

Acid Wash
If your pool’s surface is stained or looking dingy then sign up for our acid wash service. We will drain your pool and clean the surface using a light acid/water mixture.

*Outside water and electric must be turned on prior to your pool opening date. If we are unable to complete your pool opening because they were not turned on, then there will be an extra service charge for us to return and complete the opening

Cover Cleaning and Water Removal Service:
During the winter months, the weather can be unpredictable. One thing we know for sure is that we will get either rain or snow. If you have a safety cover, your pool will fill up water. Draining your pool will keep the water off your tile preventing tile damage due to freezing. If you have a regular tarp cover, it will fill up with water and debris. This stagnates water on top of your cover can become a breeding ground for mosquitoes.

Winter Filter Special
Maintaining your filters media is important for keeping your water crystal clear through the swim season. We will perform all manufacturers recommended maintenance procedures:

– Remove and clean filter elements
– Replace sand
-Lubricate all internal parts and inspect for damage

NOTE: Replacement media and parts are extra

Winter Water Maintenance 
– 1 or 3 Visit Options Available
Proper chemistry is crucial to preventing damage to your pool surface. The plasterers’ council recommends this service be performed once a month during the winter.

– Pull back cover and test chemical balance
-Add necessary chemicals
– Replace any broken water tubes

NOTE: Chemicals and water tubes are extra

Salt Generator Cell Maintenance
Generators require twice a year maintenance to remove scale build-up and keep the cells working properly.

– Remove cell from plumbing
– Soak in special cleaning solution
– Use water pressure nozzle to gently wash away debris and reinstall
– Heater Maintenance
– Perform all manufacturers’ preventive maintenance and do system diagnosis to insure proper operation during swim season.
– Open heater and remove all debris
– Clean out burner tray
– Diagnostic check and gas pressure supply check